> Cookies Policy

This cookies policy outlines Hillwalk Tours Ltd.’s policy concerning the use of cookies and similar technologies (“cookies”) on the following websites; https://www.hillwalktours.com/,
https://www.hillwalktours.fr/, https://www.hillwalktours.de/, https://www.hillwalktours.nl/ & https://live.hillwalktours.com/.

Throughout the policy you will see the terms “we”, “us” and “our” which refer to Hillwalk Tours, while other terms such as “you” and “your” refer to any person using the above mentioned websites or other Hillwalk Tours services which use cookies and similar technologies.

Our websites (as defined above) may use cookies and similar technologies to ensure that we give you, our visitor, the best possible experience by providing you personalised information, remembering your marketing and product preferences, and helping you obtain the right information. You can find out more about cookies and similar technologies, how we use them, and how to control them below.

  1. What are “cookies”?
  2. How Hillwalk Tours uses cookies?
  3. Third party cookies
  4. How do I manage or refuse cookies?
  5. Additional Cookies
  6. Privacy

1. What are “cookies”?

Cookies are small text files that are used to store or retrieve information to perform certain functions and remember visits to a website. There are 2 distinct types of cookies – session cookies and persistent cookies. A session cookie is only accessible while your browser is open, and is deleted as soon as you navigate away from our website. A persistent cookie can remain on your computer for a pre-defined period of time, or until they are forcibly deleted. Other technologies including pixels, tags, web beacons or local storage also store and retrieve data on a device and are similar to cookies. A further explanation about cookies is available on: https://www.allaboutcookies.org/

2. How Hillwalk Tours uses cookies?

We may use information gathered from cookies to help improve your experience on our website, for security and to personalise content and advertising. For example, they can help us to identify and customise the experience for you, or to determine the most relevant related products to show you when you’re browsing.

3. Third party cookies

We may use cookies served by third parties in order to improve our website; personalise your experience; and understand how our websites are used. We also use cookies to make our advertising on other websites more relevant. Using information collected about you for advertising purposes is known as targeted or behavioural advertising. You can opt out of this behavioural advertising on the web browser you are currently using with an “opt-out cookie” by visiting https://www.youronlinechoices.com/ie/your-ad-choices or by using the specific opt-outs listed below. If you choose to turn off online behavioural advertising it does not mean you will no longer receive online advertising, it means that the advertising you see may not be tailored to your interests or preferences on the web browser you are currently using. A list of third party cookies we us is as follows;

  • Google Analytics tracking cookie: This cookie is used to recognise repeat visitors to our website. These cookies may contain some anonymous data such as the method you used to enter the website, the path you took within the site, individual pages you viewed and any options that you selected along the way. We use the information to compile reports and to help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. More information is available on: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
  • Google Ads tracking cookie: If you interact with any of our Google ads (by clicking a text ad or viewing a video ad) on our website or other external websites, Google Ads stores cookies that contain information about the interaction. If you then purchase a tour from us, the conversion tracking via Google Ads reads this cookie and sends it back to our Google Ads account with the conversion information. In some cases, the cookies used to store information about your ad interactions may not be available due to factors including your browser settings, deletion of the cookie etc… This cookie allows us to understand how our ads are performing while also giving us an insight into how we can improve and tailor them more to your liking. It is important to us that we deliver content to you that you will like and want to interact with.
  • Facebook Ads tracking cookie: If you interact with any of our Facebook ads (by clicking a text ad or viewing a video ad) on the Facebook platform, Facebook stores cookies that contain information about the interaction. If you then purchase a tour from us, the conversion tracking via Facebook Ads reads this cookie and sends it back to our Facebook Ads account with the conversion information. In some cases, the cookies used to store information about your ad interactions may not be available due to factors including your browser settings, deletion of the cookie etc… This cookie allows us to understand how our ads are performing while also giving us an insight into how we can improve and tailor them more to your liking. It is important to us that we deliver content to you that you will like and want to interact with.
  • Bing Ads tracking cookie: If you interact with any of our ads (by clicking a text ad or viewing a video ad) on our website or other external websites, Bing Ads stores cookies that contain information about the interaction. If you then purchase a tour from us, the conversion tracking via Bing Ads reads this cookie and sends it back to our Bing Ads account with the conversion information. In some cases, the cookies used to store information about your ad interactions may not be available due to factors including your browser settings, deletion of the cookie etc… This cookie allows us to understand how our ads are performing while also giving us an insight into how we can improve and tailor them more to your liking. It is important to us that we deliver content to you that you will like and want to interact with.
  • Live Chat Inc tracking cookie: Live Chat Inc is the live chat platform used to deliver our instant communication service with you. This cookie provides us with supplementary information on how you interact with our live chat service, and may track if you perform certain actions so that they can be attributed to the chat and in helping understand and answer your questions and query’s.
  • OptinMonster tracking cookie: OptinMonster uses cookies to control how often our newsletter & sign up campaigns appear to you on our website. The cookies determine when a campaign is to be shown to you, when to close it, and when you have successfully signed up. Using that information we can then hide or show the campaign again to you at a later date.
  • Mailchimp tracking cookie: Mailchimp uses cookies to control how often our newsletter & sign up campaigns appear to you on our website. When you interact with a Mailchimp campaign or form, the cookie will store information such as when you interacted with the campaign, when to best show it to you, when to close it, and when you have successfully signed up. Using that information we can then hide or show the campaign again to you at a later date.

4. How do I manage or refuse cookies?

If you do not want to accept a cookie you can use your in-built browser or device settings to deny or accept individual or all cookies. The procedure varies depending on browser or device so please visit your browser or device’s settings or help section for more details. Please be aware that some functionality on our website may require the use of cookies, and as such, disabling these may result in a deterioration of service.

5. Additional Cookies

We may update our Cookie Policy from time to time to reflect any changes in the cookies or technology we use or legislation which may affect the way in which cookies are used by us and how you, as a user, can opt-out. Therefore, we strongly encourage you to frequently check this page for any changes to cookies being used.

6. Privacy

For further information on how Hillwalk Tours Ltd handle your personal data/information, please read our privacy policy.

Last revision 11th October 2019